G-W Tech Support provides you with solutions to your questions about G-W’s companion Web sites, online course materials, CD, and DVD products. Explore the frequently asked questions for the quickest response. If you have additional questions or need technical support, please choose submit a question and provide the requested background information. A friendly G-W tech support representative will contact you accordingly within 24 hours.

G-W products must be statisfactory in every way or they may be returned for replacement, credit, or refund. Any damaged, defective, or incorrect items, prices, or quantities are handled expeditiously to make sure you receive the best product possible. Please be assured that G-W is committed to providing you with the highest quality customer service possible.

Phone: 800.323.0440 708.687.5000

Fax: 888.409.3900 708.687.0315

E-mail: custserv@g-w.com orders@g-w.com

Mail: Goodheart-Willcox Publisher 18604 West Creek Drive Tinley Park, IL 60477-6243